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Loading the pageQuote before any work startsAll makes and modelsInsurance work welcome
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Loading the pageIf yours is not here, call 0450 852 223. We would rather explain it properly once than have you guess.
No. Australian consumer law means you can have a logbook service done at any qualified workshop without affecting a new-car warranty, as long as the manufacturer's schedule is followed and the correct parts and fluids are used. We follow the schedule and stamp the book.
Follow the interval in your logbook, which is usually every 10,000 to 15,000 kilometres or every twelve months, whichever comes first. Cars that do short trips, tow, or spend time on dirt roads benefit from the shorter end of that range.
An essential service covers oil, filter and a safety inspection. An extensive service adds the consumables that reach the end of their life between major services, such as spark plugs, fuel and cabin filters, and fluid testing. A logbook service follows exactly what your manufacturer specifies for the interval you have reached.
Yes, if the car is due for a scheduled service. We stamp it so the service history stays complete, which matters at resale and for warranty claims.
Yes. Nothing is touched before you have a figure. If we find something else once the car is on the hoist, we stop and call you rather than adding it to the invoice.
Yes, diagnostic time is charged, because tracing a fault is the actual work. Reading a code takes minutes; finding out why it appeared can take considerably longer, particularly with intermittent electrical faults that have to be caught happening.
In most cases yes, though we cannot warrant parts we did not supply. We will tell you whether a part is genuine, aftermarket or reconditioned, and what the difference costs, so you can decide.
Allow about an hour and a half. If the vehicle passes, the certificate is issued the same day. If it fails, you get an itemised list of what needs attention.
No. We quote the work, but you are free to have it done anywhere. Bring it back for the re-inspection once the items are addressed.
On any used car you have not owned, yes. It is the cheapest part of buying a car and regularly finds accident repair, deferred maintenance or upcoming costs the seller did not mention. The vehicle needs to be brought to the workshop; we do not inspect at private addresses.
On most Australian policies, yes. Your insurer suggesting a repairer is not the same as requiring one. Some policies do restrict choice, so it is worth checking your product disclosure statement.
Your policy excess and nothing further. The balance is settled between us and your insurer, including any supplementary claim if hidden damage is found during strip-down.
Call rather than booking online. We arrange towing to the workshop and begin the assessment as soon as it arrives.
Describe the symptom when you book and we will diagnose it before quoting anything.